Orders, Delivery & Returns
UK
Royal Mail Special Delivery Guaranteed by 1pm (Tues – Sat)
International
Royal Mail International Tracked & Signed
* Please note we cannot ship to a PO Box address *
* International customers are responsible for all local import taxes and duties *
* All items are fully insured during shipping and sent with complimentary delivery and tracking *
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CONDITION & AUTHENTICITY
Condition
Each piece is chosen for its fine condition and with the intent to be comfortably wearable. Pieces are of considerable age and have passed through many time periods and environments, therefore imperfections may be present and are consistent with natural ageing of the object. Please note, colours may appear slightly different in person.
Authenticity
We source exclusively from well-established and reputable dealers, auction houses and private collections with verified track records. All acquisitions are conducted in strict accordance with cultural heritage ethics, including adherence to the 1970 UNESCO Convention on the Means of Prohibiting and Preventing the Illicit Import, Export and Transfer of Ownership of Cultural Property - the internationally recognised standard governing the ethical trade of antiquities. We will never knowingly acquire or offer for sale any object that has been illegally excavated, stolen or illicitly removed from its country of origin.
Should you wish to obtain a certificate from the Art Loss Register, we can carry out a database search on your behalf where possible. Please note that if no existing certificate is found, the search may incur extra costs for you. -
PAYMENT
We accept the following payment methods:
Credit & Debit Card (major credit and debit cards including Visa, MasterCard, American Express), PayPal, Google Pay, Apple Pay, ShopPay. -
Ordering
Orders are processed within 3 business days, unless stated.
If your order is needed by a particular date, please contact us before purchase either through Instagram (hyperlink) or at ...
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International Shipping & Documentation
Please allow 1-2 weeks for standard international purchases. For a piece that requires an export license, please allow up to 5 weeks:
Current UK and EU legislation requires us to arrange export licenses for some archaeological and numismatic items - please note it may take up to 25 days for licenses to be approved. If your piece requires us to take out a license, our team will contact you through email. There is no charge for the export license or this service.
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USA Customs
For purchases exceeding $2,500 USD, US Customs & Border Protection requires additional verification documentation. The shipping courier will contact you during delivery to request your Social Security Number or IRS Number. Please respond to their request as soon as possible to prevent delays in customs clearance. This is standard procedure for all high-value imports into the United States.
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Shipping Restrictions
We are unable to ship to countries subject to UK government trade sanctions, including: Afghanistan, Belarus, Central African Republic, Democratic Republic of the Congo, Haiti, Iran, Iraq, Libya, Mali, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe.
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Returns
We accept returns within 14 days of you receiving your order. Returns must be sent fully insured and via Royal Mail Tracked at the buyer's expense.
Please contact us at contact@theodorus.co.uk to begin your return. -
Terms & Conditions
Postage & Taxes
We do not charge VAT, and all orders are dispatched free of shipping and postage costs. Please be aware that any import duties, customs taxes or additional charges levied upon delivery remain the sole responsibility of the buyer. THEODORUS accepts no liability for such costs, which are governed entirely by the regulations of the buyer's country of destination. By purchasing, you agree to cover these relevant charges.
Customs & Import Compliance
The buyer is solely responsible for ensuring compliance with all applicable customs regulations and import requirements in their country of destination, including any associated duties, taxes or fees. Any export licensing requirements applicable to an object will be obtained and managed by us prior to dispatch. We accept no liability for any delays arising from customs procedures, as these are entirely outside of our control.Intellectual Property & Use of Content
All content on this website, including but not limited to text, images, product descriptions, designs, graphics and branding, is the property of THEODORUS and is protected by applicable copyright and intellectual property laws. You may access and view content on this website for personal, non-commercial use only. You may not reproduce, republish, sell, distribute, modify, transmit or otherwise exploit any content from this site - in whole or in part - without our prior written permission. This applies regardless of whether the intended use is commercial or non-commercial in nature. You may not use any automated tool, scraper, bot or other method to extract, copy or collect content from this website.
Site Users
You are solely responsible for any information submitted to THEODORUS and warrant that such information is accurate, truthful and does not infringe the rights of any third party. You agree not to use any device, software or method that could interfere with the proper functioning or security of this website.